By using powerplaycustoms.ca and placing an order with PowerPlay Customs, you agree to these terms.
We sell custom hockey jerseys for all leagues and levels. You provide colors, logos, names, and numbers; we supply proofs and answer questions, then you approve a final design (“sign-off”). After sign-off, the order is final and cannot be changed, cancelled, returned, or refunded.
All custom items are final sale. If we make an error or a product arrives defective, email powerplaycustomsinfo@gmail.com within 7 days of delivery with your order number and clear photos; our remedy is to repair or remake the affected item(s), and only if that isn’t possible will we consider a refund to the original payment method (Visa, Mastercard, PayPal, Interac e-Transfer).
Taxes/duties are the customers responsibility. Shipping timelines are estimates; risk passes to you when the carrier scans the parcel; “free shipping in Canada” applies as advertised. You confirm you have rights to any artwork provided and grant us a limited license to use it to fulfill your order; you agree to indemnify us for claims arising from customer-supplied artwork.
Unless you tell us at order time, you allow us to showcase non-confidential images of finished work in our portfolio/socials. The site and products are provided “as is” to the fullest extent permitted by law; we are not liable for indirect or consequential damages, and our total liability for any order is capped at the amount you paid for that order. Your use of the site is also governed by our Privacy Policy.
We may update these terms by posting a new version on the site; continued use means you accept the changes. These terms are governed by the laws of Alberta, Canada (and applicable federal law), with venue in Alberta courts. For questions, contact powerplaycustomsinfo@gmail.com.
